Hi there fellow fitness fanatics!
Here at FatnFix, we consider you all part of our family. And family looks out for each other, right? That’s why we want to have a transparent conversation about how we handle your details around here. Trust and privacy are so important!
When you decide to join our community, either by creating an account, making a purchase, or contacting us, we may ask for some personal information like your name, email address, phone number, mailing address, etc. We request these details so we can get to know you better and personalize your experience here at FatnFix. For example, knowing your name allows us to address you properly in emails or on your account page. And your email helps us respond to any inquiries you may have, as well as share exciting updates about new products, sales promotions, or recent changes that affect your use of the site. We want FatnFix to feel like your home away from home!
But don’t worry, we would never sell, distribute or share your details without your permission. That’s just not cool! The info you provide is strictly for internal purposes so we can deliver the best, most tailored experience possible. And should you ever change your mind and decide you want to opt out of marketing communications from us, just click “unsubscribe” at the bottom of any email – no questions asked, no hard feelings! We respect your privacy.
To make FatnFix as awesome as possible for our community, we may also collect some usage data as you browse the site. For example, we might track which pages you visit most often, the links you click, your browser type, or the amount of time spent on the site. But this is always 100% anonymous! We simply use this information in the aggregate to better understand how people use FatnFix, so we can highlight popular features, identify issues and optimize the site for our valued visitors. Don’t worry, we’d never attach this browsing data to you personally without your consent.
As for how long we hold onto your personal information, that depends on your level of activity here. For active, registered members, we retain your details for as long as you have an account with FatnFix. If your account becomes inactive for an extended period, we may store limited data as needed for internal analytics, auditing, or legal obligations. For visitors that browse but don’t register, we only keep anonymous usage data for as long as necessary to improve their site experience. Either way, you can rest assured that your details are always protected by robust security measures like encryption, access controls, and strict internal data policies at our company. We take privacy super seriously around here!
Now, to provide the amazing experience you expect from FatnFix, we occasionally partner with carefully vetted third-party services that may require access to some of your data. For example, we rely on payment processors to securely handle your credit card transactions, marketing platforms to send email campaigns, data analytics to better understand usage patterns, website performance services to identify issues, and more. Before engaging any partner, we thoroughly assess their data privacy practices and only provide the minimum amount of access needed for them to complete their work. Many also use common tracking tools like cookies to function properly, but we ensure full transparency around their use. Your trust means the world to us!
We aim to be 100% open about how we collect, use, share and protect your details here at FatnFix. If you ever have any questions, concerns, or requests about our privacy practices or the data we retain about you, please reach out! We are always happy to provide more clarity around our policies, give you access to your information, update any inaccuracies, or delete your details upon request. You are in full control. After all, building trust in our community is FatnFix’s #1 priority!
Well, that about covers it all. Let us know if you have any other questions! We love hearing from our valued members. On behalf of the entire FatnFix crew, thanks for being part of our fitness family. We can’t wait to see you achieve your goals!
Stay strong and keep pushing,
The FatnFix Team